- Is there any obstacle between the smart device and the mobile phone? The human body or metal jewelry can interfere with the stability of Bluetooth connection.
- Please check if the device is fully charged.
- For iPhone, try to ignore the device in the Bluetooth settings. Setting path: System settings → Bluetooth → Tap the icon on the right i → Ignore this device.
- If your iPhone is bound with too many Bluetooth devices, please ignore a few devices in the system’s Bluetooth settings.
Note: If the problem can’t be resolved through the above troubleshooting steps, it is recommended to restart Bluetooth or your mobile phone.